The increased use of technology in businesses has led to many improvements in the workplace. Automation, for example, has been around for decades and has helped organisations optimise their processes and increase productivity. But as we move towards a more advanced digital era, businesses are now exploring the use of Artificial Intelligence (AI) in automation….
Many businesses today recognize the importance of having a Customer Relationship Management (CRM) system in place. A CRM system can provide a wealth of data to help businesses optimize and personalize their customer interactions, which can ultimately lead to better customer relationships and increased business growth. However, implementing a CRM system can also be a…